Quality is key to any business, Region Clean Services has adopted a proactive approach to quality. We ensure that all staff are interviewed and vetted to ensure they meet the quality standards specified prior to working on site. Our staff are required to complete an application form and are interviewed by a senior member of staff. They are also required to provide relevant documentation such as references.

We ensure that members of our Management Team are invited to participate in our training programme offering either NVQ or Bics Level training courses for industrial and commercial cleaning.

All our Contract Managers provide on site and on-going training for all our contracts, this is done on a one-to-one basis and within groups. Specification training is programmed at the start of each new contract.

 

 

As part of our ongoing quality control we have implemented wide-ranging Key Performance Indicators (KPI’s). It is from these KPI’s that we measure our service levels and performance.